Privacy Policy
Last updated: March 2026
Overview
At Pets Alive Indiana, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
Information We Collect
- Contact details — name, address, phone number, and email for appointment scheduling
- Pet information — species, name, age, and weight
- Vaccination records — as required for appointments
- Payment data — processed securely via ClinicHQ
- Donation information — processed through third-party platforms
How We Use Your Information
- Schedule and confirm veterinary appointments
- Send appointment communications and aftercare instructions
- Process donations and issue tax receipts
- Share clinic updates and programs
- Comply with Indiana veterinary regulations
Third-Party Services
We use ClinicHQ for scheduling and donations, Google Fonts for typography, and may use analytics tools to improve our website. These services are governed by their own privacy policies.
Data Protection
We implement reasonable security measures to protect your personal information. However, no method of digital transmission is completely secure, and we cannot guarantee absolute security.
Data Sharing
We do not sell or rent your personal information. We may share details with service providers operating under confidentiality agreements to help us deliver our services.
Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies through your browser settings.
Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at info@petsaliveindiana.org or (812) 349-1349.